Volunteer at Marshalltown Hospital


It’s the Greatest Gift You Can Give! 

Our volunteer program offers a tremendous variety of opportunities for service to our hospital for anyone age 14 and up. You get the satisfaction of helping others along with wonderful support from our team members. Your help is needed in areas that range from patient and family contact (such as staffing waiting rooms, escorting or instructions), to clerical such as typing and filing or working at home on scheduling appointments for SHIIP. Volunteer assignments can be arranged on a schedule that suits you, as you can choose how often you'd like to serve. 

Enrich your life. Share your experience and become a part of the volunteer team at UnityPoint Health – Marshalltown. Our volunteers make a difference in the lives of patients and staff. While helping others, you will make new friends, learn new things, have a choice of assignments and have fun.

Why Volunteer? 

Volunteers help make dreams become reality. In a community, volunteering brings people together for a common cause and provides participants with a true opportunity to make a difference. Volunteering not only helps others...it helps you! 

  • Volunteering is fun and rewarding 
  • Meet new people and make new friends 
  • Receive formal and informal recognition for a "job well-done!" 
  • Get personal satisfaction from helping others 
  • Stay up to date with advancements in health care 
  • Explore careers in the healthcare field

Volunteer opportunities include: 

Our volunteers take pride in giving back. They’re respected members of our hospital team and their actions enhance the quality of healthcare for our patients, their families, hospital employees, visitors and the entire community. UnityPoint Health – Marshalltown is a great place to volunteer, and we thank these selfless individuals for making a difference at the hospital and in the community. 


Apply Now

We’re excited you’ve chosen Marshalltown Hospital as a place to donate your time and talents and we look forward to having you on the Volunteer Team! 
Apply Now


For over 60 years, the Auxiliary at UnityPoint Health – Marshalltown has supported the hospital in achieving its mission and providing services to patients and their families through direct contact or through fundraising that benefits patients. 

Over the years, their fundraising efforts have supported the purchase of a new ambulance, funding of the medical park (built in 2014 and expanded in 2022), free mammograms, blanket warmers and nursing school scholarships. The Auxiliary donates three $750 scholarships each year to students pursuing a degree in nursing. They also funded projects for the grounds at the old hospital and the "Tribute to Caregiver's Statue." 

This group of dedicated volunteers truly believes our community needs access to quality healthcare, and their efforts have helped make this belief possible. 

Join us in making a difference... 

If you are interested in joining our Auxiliary and making a difference, call or email the Volunteer Services office. 

Choose the membership that's right for you

Yearly Membership

Annual Dues: $10 

Includes Community Members, UnityPoint Health – Marshalltown team members and volunteers. 

Lifetime Membership
Annual Dues: $35 

Dues: A one-time contribution of $100 will be made in a one-year period 

Includes Community Members, UnityPoint Health – Marshalltown team members and volunteers. 

Senior Health Insurance Information Program (SHIIP) 

SHIIP volunteers are available by appointment at UnityPoint Health – Marshalltown by calling (641) 754-5399. Please bring your insurance card(s) and a list of your current medications. 

Senior Health Insurance Information Program

How Does SHIIP Help Seniors?
The purpose of SHIIP is to provide free, unbiased counseling to Medicare beneficiaries and caregivers about Medicare, Medicare Prescription Drug Plans (Part D), Medicare Advantage Plans (Part C), Medicare supplement plans and other supplemental insurance, billing and claims issues, Medicare fraud and abuse. 

This service is provided by highly trained volunteers whose goal is to serve Medicare beneficiaries by assisting them to make insurance decision-making easier, provide information to compare Medicare and insurance plans, assist with enrolling in Medicare prescription drug plans and assistance programs, and understanding the bills they receive for their health care. Counselors provide one-to-one assistance in a confidential setting. These counselors are not affiliated with any insurance, financial planning or pharmaceutical industries. 

SHIIP volunteers also provide free informational materials and community presentations such as "Welcome to Medicare". The volunteers, trained by the State of Iowa Insurance Division, answer questions and provide impartial information to help seniors make well-informed decisions. 
Frequently Asked SHIIP Questions

SHIIP counselors help to answer questions such as: 

  • I'm retiring. What kind of health insurance do I need? 
  • I can't make sense of my Medicare statements and medical bills. What do I do next? 
  • Do I need a Medicare supplement policy? 
  • How can I help my parents with health insurance? 
  • There's an error on my bill and I don't know what to do. 
Who is Eligible for SHIIP Assistance?

SHIIP is available to help if you: 

  • Are going on Medicare 
  • Are age 65 or older and on Medicare
  • Are on Medicare because of a disability, end stage renal disease or Lou Gehrig's disease.
History & Training
The State of Iowa started SHIIP in 1990 in response to the statewide need for senior health insurance information. UnityPoint Health – Marshalltown SHIIP program continues to be among one of the top-performing in the State of Iowa. Counselors undergo an intensive initial training, including shadowing an experienced SHIIP counselor to enable them to provide quality service to our clients. In addition to the initial training, counselors receive quarterly training throughout the year to stay up to date on important Medicare events, changes in programs, Medicare website updates and any additional issues that affect service to Medicare beneficiaries. 

Sponsor Coordinators remain in close contact with the state office each year to discuss important program changes, volunteer recruitment and management, and ways to improve their programs. 
Medicare Part D Open Enrollment
Medicare Part D and Medicare Advantage Open Enrollment occurs yearly between October 15 and December 7. This is the annual period during which Medicare plan enrollees can reevaluate their coverage – whether it's Original Medicare with drug coverage or Medicare Advantage – and make changes if they want to do so. Changes are effective every January 1.