Behavioral Health

UnityPoint Health - Allen Hospital

Behavioral & Mental Health Services

We know true wellness is much more than physical well-being. We're committed to providing solutions that address all areas of health, including mental and emotional. That's why UnityPoint Health – Waterloo offers a full continuum of mental health services and treatment to meet the needs of our community for patients of all ages. From our inpatient hospital program to our many outpatient services, our team of experts provides coordinated, personalized care for each patient needing mental health services.

We’re here to let you know that you are not alone in caring for your loved ones. We help individuals understand what's going on and determine the best course of care.

Adult Intensive Outpatient Program

Our Intensive Outpatient Program (IOP) is designed for adults 18+ who are affected by depression, anxiety or other forms of emotional distress.

Our purpose is to support you, and your family, when adjusting to life's circumstances, illness or other changes, with a particular focus on anxiety and depressive disorders. The additional support and treatment provided may help prevent hospitalization or while discharging from an inpatient service back to home during times of increased distress due to medical or lifestyle changes.

Program Overview

The IOP centers around group therapy conducted by a variety of mental health professionals. Individual therapy conducted by a social worker will be provided as needed. Referrals for follow-up care at the end of the program will be established. This program is intended to provide support and teach effective coping strategies within a 6- to 8-week timeframe — three times a week, three hours a day.

Various life topics, with an intense focus on learning practical coping skills, are covered through our sessions, including grief and loss, depression, anxiety, self-defeating habits, communication, self-esteem and personal relationships.

Getting Started

All referrals begin with a current outpatient/inpatient established healthcare provider completing the referral form and faxing the completed form to (319) 226-2105. The individual seeking services, their support system and/or their healthcare provider can call to request more information about the IOP.

Make It OK

It's time to start talking about mental health and Make It OK.

  • It's OK to have a mental illness – many people do
  • 1 in 5 will have some type of mental illness in their lifetime
  • It's OK to talk about mental illness – talking makes people feel less alone
  • It's OK to get help with mental illness – life can get better

Just as learning about physical health or financial health has helped us create stronger families and a more caring environment, we believe that combating stigma will help us make UnityPoint Health a more supportive and accepting organization – and have a positive impact on our community at large.

What is Make It OK?

Make It OK is an anti-stigma campaign that was created to encourage individuals to talk more openly about mental illnesses. By breaking the silence, we can help our friends, neighbors, loved ones and team members feel understood and supported.

Learn How to Make It OK

What is a mental illness?

Mental illnesses are surprisingly common. One in five Americans, from all walks of life, experiences a mental illness each year. But because of the stigma, most people live with their symptoms for 10 years before seeking treatment. This impacts not only those with mental illnesses, but their friends and loved ones, too. Mental illnesses are highly treatable. The sooner people get treatment, the greater their chances of recovery.

Learn more at MakeItOK.org.

Stop the Silence

Mental illnesses are as common as silver cars, as people with brown eyes and more common than being left-handed. Despite being one of the most common illnesses, there is still a stigma attached to mental illnesses and many people struggle with talking about them.

Mental health is just as important as our physical health, which is why we are part of a local effort to stop the silence and the stigma. The effort is part of a campaign called "Make It OK," and is designed to encourage people to talk more openly about mental illnesses and ask for help.

It's OK to have a mental illness – many of us do.

One in four Americans from every walk of life experience a mental illness. Most people live with the symptoms of a mental illness for ten years before seeking treatment, largely due to the stigma. The sooner people get treatment, the greater their chances of recovery.

It's OK because it is a medical condition – not a character flaw.

Mental illnesses are biological conditions that can be treated, just like cancer and diabetes. They cannot be overcome through "will power" and are not related to a person's character or intelligence.

It's OK because it's treatable – life can get better.

The best treatments for serious mental illnesses today are highly effective. In fact, between 70 – 90 percent of peoples' symptoms are reduced and feel better when following individualized treatment plans.

Learn the Lingo

Talking more openly about mental illness is one way we can reduce the stigma and "Make It Ok." Sometimes we resort to silence because it can be hard to find the words to say. Although talking about mental illnesses may be uncomfortable for you at first, know that it is also a difficult conversation for your friend. Be nice, supportive and listen. Offer to help and keep the conversation going.

Get some of the tips from the Make It OK toolbox to get you as you become more comfortable talking about mental illnesses.

Stop the Stigma

What is stigma?

Can you recognize mental illness stigma?

Behavioral Health Resources

If you, or someone you know, is experiencing a mental health problem, there are several resources available.

Emergency / Crisis Help
National Suicide & Crisis Hotline
Your Life Iowa Crisis Line
  • Available 24/7
  • Free, confidential support for whatever you or a loved one is concerned about

Call (855) 581-8111  |  Text (855) 895-8398  |  Live Chat

If you are in need of immediate medical help or are a danger to yourself or others, go to Allen Hospital's emergency room or call 911.
Cedar Valley Resources

Allen Hospital Mental Health Walk-In Clinic
164 W. Dale, Entrance 6b
Waterloo, IA  50703
(319) 226-2106

Black Hawk-Grundy Mental Health Center
3251 W. 9th St.
Waterloo, IA  50702
(319) 234-2893  |  (800) 526-1583

Elevate Certified Community Behavioral Health Center
604 Lafayette, Suite 604
Waterloo, IA  50703
(833) 370-0719

MercyOne Behavioral Health
217 20th St. NW
Waverly, IA  50677
(319) 352-9500

MercyOne Behavioral Health
2750 St. Francis Dr.
Waterloo, IA  50702
(319) 272-2922

MercyOne Behavioral Health
2802 Orchard Dr.
Cedar Falls, IA  50613
(319) 268-9700

Pathways Behavioral Services
111 10th St.
Waverly, IA  50677
(319) 352-2640

Pathways Behavioral Services
3336 University Ave.
Waterloo, IA  50701
(319) 235-6571

UnityPoint Clinic Psychiatry – Cedar Falls
1824 W. 8th St.
Cedar Falls, IA  50613
(319) 277-0992

Additional Resources